I have a 2000 Dodge Durango. For quite some time the check engine light would go on and I found a way to check the engine code using the ignition switch. The code was P0551, which meant that likely the power steering pressure switch was bad. The switch helps control idle speed to keep pressure up during idle. Not really affecting how the truck drove, I let that go.
Somewhat recently the Durango starting having othe issues and two new codes. P0121 and P0340. Throttle position sensor and camshaft position sensor. This made the truck drive a little erratically, so it was time to have the old girl serviced. I figured I would bring it to a dealer and chose Putnam Chrysler because they were the closest to my job and home.
I drop the truck off and explain all the issues, including the engine codes. They said they would still have to test drive it, and put it on the computer to pull diagnostic codes. Now imagine my reaction when their diagnosis of the problem cost $570.00! WTF! At this time I'm stuck, I can't just pick up the Durango without paying for their alleged time spent on diagnosis. The repair with parts and labor only added a little more than $200.00 the total invoice.
I believe this is almost criminal! I have opened a case with the Better Business Bureau, and am waiting further response from them. But I will never go back to Putnam Chrysler Jeep Dodge again and I would urge anyone reading this to do the same.
No comments:
Post a Comment